YogiSoap.com Payment Policy

All products ordered must be paid for in full before being shipped.

We accept all credit cards and PayPal for payment.
For faster processing, pay via PayPal.
For custom order items subject to prepayment, a 50% deposit is required to confirm orders, with the balance due prior to shipping. Email custom order information to wcamping@yogisoap.com.

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Shipping

All orders are shipped via either USPS Priority/Fedex Insured mail with delivery confirmation.

Shipping fees are not refundable under any circumstance.

Other shipping methods are available upon request, however, should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.

International Shipping Information is available upon request.

We will ship international orders when payment is made via a verified PayPal account.

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YogiSoap.com Return Policy

Returns will be accepted only if the return is sent within three days of the delivery confirmation date, after a Return Authorization # (RA) is obtained from YogiSoap.

A full refund of the purchase price, excluding the shipping, will be made promptly upon receiving the merchandise in the same condition in which it was shipped, minus a 15% restocking fee.

There are no refunds on items damaged in shipping. In that case, you must file a claim with the carrier.

Orders that are paid for with a credit card and returned will be assessed a $3.00 processing fee.

All packages are to be fully insured. You must notify us of any return so that we will be expecting your package to obtain an RA#. Returns that are sent without our prior knowledge will be refused. ??We do not refund shipping costs or credit card fees. They will be deducted from the total amount of your refund.